- Relationship: Client
- Project Date: December 2015
- Project Price: £50,000 – £100,000
They undertook major internal alterations and refurbishment to our home. They were always polite and courteous and did what they said they'd do for the price we'd agreed. They were helpful with things which weren't strictly their responsibility (i.e., wrestled an enormous American fridge/freezer into place when the John Lewis delivery driver refused) and never made me feel guilty if I made a mistake or changed my mind. Technically tricky elements (like how to prop the rear wall on the 2nd floor while a window was enlarged) were done to the spec and without fuss, whereas other builders who quoted had emphasised all the problems. When things went wrong after they'd finished (i.e., the underfloor heating didn't initially work) they sorted it out without being chased.
I have had problems in the past with builders who are unreliable and unpleasant to have around whereas JAS were always lovely and very capable.
My only reservation was with the subcontracted electricians who didn't always live up to the high standard set by JAS.